Frequently Asked Questions

Tendo luxury travel is a regional expert and leading specialist for holiday planning and provision of complete tourist services in southern Dalmatia, the Dubrovnik area, and wider. Our business is based on quality presentation and complete tourist offers, professional and individual service oriented to client wishes and needs. 

We are an active member of UHPA ( ACTA /Association of Croatian Travel Agencies) which guarantee of the service quality and authenticity of products and services. We’re taking special care of our clients during their stay at their destination or use of our services and we are always at your disposal ready to help and share useful and helpful information.

Throughout the past, we had countless satisfied and returning clients which present our success and pride and we hope that you will become one of them in a near future. Our goal is satisfied clients and professional service which goes beyond your expectations!

You can count on our kind and knowledgeable staff to offer you the attention, care, and service necessary to have a trip that is both memorable and trouble-free.

Our business is based on quality presentation and complete tourist offers, professional and individual service oriented to client wishes and needs. You can read reviews about our agency on our Reviews page or on official our TripAdvisor page.

We offer private luxury tours and transfers across Croatia and Montenegro — all fully private, no group join-ins.

Private Boat Tours

Day trips by speedboat or yacht to the islands around Dubrovnik, Hvar, Split and more. Swim in hidden coves, visit sea caves, and enjoy the Adriatic at your own pace.

• Private cave tours & island excursions
• Speedboats (25–40 ft) and sailing yachts (40 ft+)
• Snorkelling stops, lunch recommendations, fully flexible itinerary

Private Excursions & Day Tours

Tailor-made day tours by land or sea — just your group, your guide, your schedule.

• Cultural tours: Dubrovnik, Split, Korčula, Kotor
• National parks: Krka, Mljet
• Game of Thrones filming location tours
• Wine & food tours in Dalmatia and Montenegro

Yacht & Speedboat Charter

Rent a private vessel with a professional skipper for a full day on the Adriatic. We offer everything from 25 ft speedboats to 50 ft sailing yachts — for 2 to 12 guests.

Private Transfers

By sea: Direct boat transfers between Croatian and Montenegrin ports — Dubrovnik, Hvar, Split, Korčula, Kotor, Budva. Skip the ferry, travel in style.

By car: Private vehicle transfers with a registered driver. Airport pickups, inter-city transfers, Croatia ↔ Montenegro ↔ Italy routes available.

Contact us to arrange a transfer

Groups & Corporate Events

We plan complete programmes for groups, incentive trips, and corporate events — from logistics to on-site guides.

Get in touch for a custom quote

We accept three payment methods: credit/debit card, PayPal, and bank transfer.

Credit / Debit Card (Online)

Pay securely online via our payment gateway. Once your booking is confirmed, our team will send you an email with a secure payment link. All transactions are protected with SSL encryption and 3D Secure (Verified by Visa / MasterCard Secure Code).

PayPal

We accept PayPal payments. Please let us know at the time of booking if you prefer this method and we will send you a PayPal payment request.

Bank Transfer

For international customers, payment by bank transfer is also available.

Bank: Raiffeisenbank Austria d.d. / www.rba.hr Bank address: Petrinjska 59, 10000 Zagreb, Croatia Beneficiary: Tendo d.o.o., Andrije Hebranga 106A, 20000 Dubrovnik, Croatia IBAN: HR2524840081107216972 SWIFT: RZBHHR2X

Notes

• Transaction fees are covered by the customer and are included in quoted prices.
• After payment, you may be asked to send a confirmation of payment by email.
• Payment confirmation or receipt of a signed credit card authorisation form constitutes confirmation of your reservation.

The euro

As of 01 January 2023, the currency of Croatia is the euro.

For all our services mostly you can cancel up to 48-24 hours before the tour check-in. Always In case of client illness, physical condition, accident, or injury prior to service star agency will in good manners offer a full refund.

Yes! Contact us to find out more about discounts.

Hvar is best between late spring and early autumn. May, June, and September usually offer warm weather with fewer crowds than peak summer.

Most travelers spend 2 to 4 days in Hvar. Add extra days if you want island trips, private charters, or a slower itinerary.

Yes. You can arrange private experiences in Hvar, including custom day plans, private transfers, and yacht or boat options depending on availability.

Montenegro is best between late spring and early autumn. May, June, and September usually offer warm weather with fewer crowds than peak summer.

Most travelers spend 2 to 4 days in Montenegro. Add extra days if you want island trips, private charters, or a slower itinerary.

Yes. You can arrange private experiences in Montenegro, including custom day plans, private transfers, and yacht or boat options depending on availability.

The places you visit depend on the specific private boat tour, yacht route, weather conditions and the time available on the water. Each product page lists its own suggested itinerary and main highlights.

For Dubrovnik private boat and yacht experiences, routes may include islands, secluded bays, swimming stops, coastal towns, caves, Boka Bay, Montenegro coastline or other points of interest depending on the selected tour. Final routing is agreed before departure and may be adjusted by the captain for safety and sea conditions.

Yes. Most private boat tours and yacht experiences can be customized within the confirmed duration of the tour. You can usually adjust the balance between sightseeing, panorama cruising, swimming, lunch, time ashore and direct transfer time.

The final route always depends on yacht availability, weather, sea conditions, port rules and, for cross-border routes such as Dubrovnik to Montenegro, border formalities.

Private boat tours from Dubrovnik can be arranged in different versions depending on the selected product, yacht or speedboat class, destination, duration and preferred pace. Some routes are focused on swimming and hidden bays, others on coastal sightseeing, island hopping, lunch stops, transfers or cross-border yacht routes such as Dubrovnik to Montenegro.

Combinations are possible when they fit safely within the confirmed tour duration. The final plan is agreed before departure and may be adjusted according to weather, sea conditions, port rules and captain recommendation.

Prices you can view under the options tab. You can choose to reserve now and pay later for this tour.

At first, the difference is in the size of the boat, which represents how many people feel comfortable on such a boat to enjoy the sea. Then, if you are not already familiar, the ships have different equipment and designs. 

Most medium-class boats are with outboard motors up to 6.5 meters long. Then come high-class boats with inboard engines, which is not necessarily the case. The biggest difference between medium and high-class boats is in the equipment and design. The high-class speedboat is mostly sporty and recommended for up to 4 people, while the medium class is recommended for 2 people.

Executive boats are 8-9 meters in size, newer years with outboard or inboard engines, but all have toilets. In the Executive class of boats, we are talking about luxury speedboats of recent years with a lot of equipment and an attractive appearance.

Motor yachts are 9 - 11 meters long, with a saloon, flybridge, kitchen, and stern for swimming. Executive motor yachts are 11 - 14 meters long, but more recently built.

Luxury yachts are a story by themselves, this is really about great luxury for people who demand such a service.

If you are not sure what kind of boat you want, consider that the captain of the boat is responsible for providing you with the best possible service. All our captains are professionals and will do everything for you to have a great time.

Yes, shade is a must when enjoying Dubrovnik waters!

• All our boat tours and private excursions are 100% refundable if canceled by us due to unfavorable or unsafe weather conditions.
• WE WILL CONTACT YOU as soon as the captain knows – you can also contact us to find out if you have any doubts about the weather.
• We make every effort to contact you a reasonable amount of time before the tour (we will call, email, and text you) but sometimes we do not cancel until the last minute due to unpredictable weather nowadays. If we do not contact you, please head to the tour as normal.
• Our Master Captains are professionals and safety is our number 1 concern.
• You can reschedule your trip for a later date with no expiration or receive a full refund. Your cancellation email will have instructions on how to re-book your trip or request a refund.

Yes we do a private events. You can contact us via email : cs@tendo.hr or via our contact page  

Please send us all informations about your requirments

In April / October / November boat tours really depends on the water conditions. In case the tour can't be done due to weather conditions we will always either issue a full refund or try to postpone the tour to the next day.

• Medium-class boats are not equipped with toilets. 
• Some of the high-class category speed boats have toilets. 
• All executive-class speedboats have toilets and some have bathrooms also.
• Motor yachts, Executive motor yachts, and Luxury yachts have bathrooms (more than one)

• Cancel at least 48 hours before your scheduled tour in order to receive a full refund.
• No refunds for cancellations within 48 hours of your scheduled cruise, or no-shows.

The price depends on the selected route, tour duration, boat or yacht class, group size, season, fuel requirements and any optional services such as lunch, transfers, guides or special arrangements.

Shorter Dubrovnik boat tours usually have a different price structure than full-day private yacht routes or cross-border experiences such as Dubrovnik to Montenegro. For tailor-made routes, we confirm the final price in the personalized offer before booking.

Both options are possible on most private boat and yacht tours. Some guests prefer a relaxed panorama cruise with swimming stops, while others want time ashore for sightseeing, lunch or a short walk in a coastal town.

Stops ashore depend on the selected destination, local docking options, weather, sea conditions and the total tour duration. The captain and operations team will help shape a realistic route for the time available.

All our boat tours are private, without joined travellers. We can accommodate the number of guests permitted by the specific boat's licence, so please tell us your group size and we will recommend the best option.

Please contact us with your preferences and group details. We can offer everything from sleek speedboats for cave hopping to large motor yachts with shaded cabins and spacious lounge decks, and we will help match you with the right boat.

If you are celebrating a special occasion, please let us know in advance. We can help arrange special touches on board such as balloons, candles, drinks, and other decorations to make the experience more personal.

Split is best between late spring and early autumn. May, June, and September usually offer warm weather with fewer crowds than peak summer.

Most travelers spend 2 to 4 days in Split. Add extra days if you want island trips, private charters, or a slower itinerary.

Yes. You can arrange private experiences in Split, including custom day plans, private transfers, and yacht or boat options depending on availability.

Yes. A private excursion is run exclusively for you and your party — whether that is two people or a group of twelve. You will not be sharing your vehicle, guide, or schedule with anyone else. Departure times, pace, and stops are set entirely around you.

All private land excursions include: a dedicated English-speaking guide, a private air-conditioned vehicle, all transfers from and back to your accommodation, and any entry fees, park passes, or boat crossings required for the specific destination. Lunch, personal spending, and optional activities are not included unless specified on the excursion page.

Most of our private day excursions run around 8 hours door-to-door. Longer destinations that involve significant driving time from Dubrovnik — such as Plitvice Lakes, Krka National Park, and Sarajevo — are full-day commitments of 11–13 hours. Exact durations are indicated on each excursion page.

Yes — private means flexible. When you make your inquiry, tell us your interests, pace preferences, and any specific stops you would like to include or skip. Our guide will plan the day accordingly. We do our best to accommodate special requests: longer lunch breaks, extra time at a particular site, or combining two nearby destinations into one day.

Yes. Unlike boat tours, our land excursions operate in every season. The Plitvice Lakes are spectacular in autumn and winter. Pelješac wine country is most pleasant in harvest season (September–October). Some sites — such as the Kravice Waterfalls — are best visited outside the peak summer heat. We will always advise on the best time for your chosen destination if you are undecided.

Land excursions are not dependent on sea conditions and are operated in all weather except extreme circumstances (heavy snow on mountain roads, road closures). If we must cancel due to conditions outside our control, you will receive a full refund or the option to reschedule with no expiration date.

For client cancellations: full refund if cancelled more than 48 hours before departure. No refund for cancellations within 48 hours or no-shows.

We collect you directly from your hotel, villa, or apartment in Dubrovnik. For cruise ship guests, we offer pickup from the Dubrovnik port (Gruž or the Old Town pier) and will return you in time for embarkation — the latest return time can be agreed in advance. Please confirm your ship''s departure time when booking.

We recommend booking at least 48 hours in advance, and further ahead during peak season (June–September) when vehicle and guide availability fills quickly. To reserve your excursion, send us an inquiry with your preferred date, group size, and any special requests. We will confirm within a few hours and send payment instructions. No payment is required at the time of inquiry — we confirm availability first.

Island Korcula, on the way from Dubrovnik to Hvar or Hvar to Dubrovnik.

At first, the difference is in the size of the boat, which represents how many people feel comfortable on such a boat to enjoy the sea. Then, if you are not already familiar, the ships have different equipment and designs. 

Most medium-class boats are with outboard motors up to 6.5 meters long. Then come high-class boats with inboard engines, which is not necessarily the case. The biggest difference between medium and high-class boats is in the equipment and design. The high-class speedboat is mostly sporty and recommended for up to 4 people, while the medium class is recommended for 2 people.

Executive boats are 8-9 meters in size, newer years with outboard or inboard engines, but all have toilets. In the Executive class of boats, we are talking about luxury speedboats of recent years with a lot of equipment and an attractive appearance.

Motor yachts are 9 - 11 meters long, with a saloon, flybridge, kitchen, and stern for swimming. Executive motor yachts are 11 - 14 meters long, but more recently built.

Luxury yachts are a story by themselves, this is really about great luxury for people who demand such a service.

If you are not sure what kind of boat you want, consider that the captain of the boat is responsible for providing you with the best possible service. All our captains are professionals and will do everything for you to have a great time.

All boats are shaded, they have a bimini top (canopy) used as protection from the sun.

• Medium-class boats are not equipped with toilets. 
• Some of the high-class category speed boats have toilets. 
• All executive-class speedboats have toilets and some have bathrooms also.
• Motor yachts, Executive motor yachts, and Luxury yachts have bathrooms (more than one)
• Note: On the islands, there are also restrooms in coffee bars and restaurants.

Prices you can view under the options (gears) tab. You can choose to reserve now and pay later for this tour. 

Points about the cancellation policy are : 

• All our boat tours and private excursions are 100% refundable if canceled by us due to unfavorable or unsafe weather conditions.
• WE WILL CONTACT YOU as soon as the captain knows – you can also contact us to find out if you have any doubts about the weather.
• We make every effort to contact you a reasonable amount of time before the tour (we will call, email, and text you) but sometimes we do not cancel until the last minute due to unpredictable weather nowadays. If we do not contact you, please head to the tour as normal.
• Our Master Captains are professionals and safety is our number 1 concern.
• You can reschedule your trip for a later date with no expiration or receive a full refund. Your cancellation email will have instructions on how to re-book your trip or request a refund.
• Cancel at least 48 hours before your scheduled tour in order to receive a full refund.
• No refunds for cancellations within 48 hours of your scheduled cruise, or no-shows.

Yes but you can choose to reserve now and pay later option.

In April / October / November boat tours really depends on the water conditions. In case the tour can't be done due to weather conditions we will always either issue a full refund or try to postpone the tour to the next day.

Dubrovnik is best between late spring and early autumn. May, June, and September usually offer warm weather with fewer crowds than peak summer.

Most travelers spend 2 to 4 days in Dubrovnik. Add extra days if you want island trips, private charters, or a slower itinerary.

Yes. You can arrange private experiences in Dubrovnik, including custom day plans, private transfers, and yacht or boat options depending on availability.